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Responsible Data Handling & Protection

Hobrikbrand is committed to safeguarding the privacy and personal information shared by our website visitors, retail customers, and commercial trade partners. This policy outlines how we collect, utilize, store, and protect your information across our website and services.

Information We Collect

We collect only information necessary to process orders, deliver parcels, provide customer service, and facilitate trade relationships:

  • Personal Details: Full name, delivery address, city, state, pin code, mobile number, and email address.
  • Business / Partner Details: Business name, GSTIN (optional for retail, required for wholesale), and contact person details.
  • Transaction & Order History: Products ordered (Bags, Bedsheets, accessory packages), billing records, order status, and customer communications.

How We Use Your Information

Your information is used solely for legitimate business operations:

  • Fulfilling, packaging, and dispatching online retail orders and bulk trade consignments.
  • Sending automated SMS and WhatsApp delivery tracking links and courier status updates.
  • Generating accurate tax invoices and compliant e-way billing for transport logistics.
  • Assisting with customer support, 7-day returns, or product warranty inquiries.
  • Informing registered buyers of exclusive seasonal collections or promotions (with opt-out available).

Information Sharing with Trusted Service Partners

We do not sell, rent, or trade your personal information to third parties. We share relevant data only with vetted service providers essential for delivering our services: courier & logistics companies for door delivery, secure payment gateway providers, and regulatory authorities where mandated by Indian law.

Data Security

We implement industry-standard 256-bit encryption and administrative safeguards to protect your personal information against unauthorized access, loss, or alteration. All database transactions are restricted by strict authentication protocols.

Your Privacy Rights

You have the right to access, update, or request deletion of your account details at any time by contacting our support team via email at enquiry@hobrikbrand.in.

Policy Updates

We may update this policy periodically to align with evolving digital commerce regulations. Any revisions will be reflected directly on this page with updated effective notices.